Returns & Exchanges
At TIKI Brand, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your purchase isn't the perfect fit or style, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging and include the packing slip; then, print and securely attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup within 7 days of receiving your return authorization.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing